As a Property Manager for the only brand-new luxury apartment community in Cincinnati, the cleanliness of our clubhouse models and buildings is something that is as important to us as the actual designs. Our goal is to keep our property as shiny and new as it was when we opened our doors in October 2011, so finding the right crew to do that for us was imperative. Having completed janitorial and turn-prep for several of our other sites, we made the decision to go with Super Shine here at Palmera. They have always maintained a very open line of communication to ensure that they are doing everything possible to meet our over-the-top expectations. Even down to scheduling, their team makes things easy.
One year into our contract together, everything is the way we envisioned it. The clubhouse is spotless and detailed to perfection by Amy, Theresa and Bill. Their enthusiasm and good nature was never part of the agreement, but it is an added bonus that all of us in the office love! Teri ensures that the crew gets out vacants in the best make-ready condition. In addition, the models show without any dust and the common hallways smell and look amazing. Even our invoices are submitted to us in a timely manner. Marsha, the owner, really brings the total package!